You can request a return within 14 days of receiving your order.
We do not accept returns for underwear, swimwear, fur coats, items featuring feathers, down jackets, jewelry, eyewear, watches.
Please note, orders placed between Dec 24–Jan 2 may experience delays due to courier and boutique holiday closures.
You are shipping to Lebanon. Duties will be calculated at checkout; no additional duties are due upon delivery.
Since returns are processed through Italian customs, the customer is responsible for all associated return shipping costs, customs duties, and processing fees.
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Francisco V.
Excellenti was hesitant to buy at first but I decided to give this website a try . So I bought a Valentino bag for my wife and she really love it. Straight from Italy. Fast shipping .
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A very good serviceBest Luxury Handbag
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Mubarak Y.
Customer serviceI would like to thank you guys for the best customer service I will ever wish! You guys did amazing job buy sending me what I was expecting and its so fast for the delivery. I will recommend your service to anyone its good and legit. Thank you Muby from Canada